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Author | Rory Shaw , Vino Ramachandra , Nuala Lucas , Neville Robinson |
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Table Of Content | Foreword Preface Acknowledgements Part I. Core Knowledge: 1. Audit 2. Care bundles 3. Checklists 4. Clinical dashboards 5. Complaints procedure 6. European working time directive 7. Good medical practice 8. Guidelines 9. Medical interviews 10. Preparation of a curriculum vitae 11. Role of the consultant Part II. Core Skills: 12. Chairing meetings 13. Educational supervision 14. Effective delegation 15. Leadership styles 16. Leadership competencies 17. Mentoring 18. Time management Part III. Important Bodies: 19. General Medical Council 20. National Clinical Assessment Service 21. National confidential enquiry into patient outcome and death 22. National Institute of Clinical Excellence 23. Postgraduate medical education and training board Part IV. Information, Evidence and Research: 24. Information management 25. Evidence based medicine 26. Research funding in the NHS 27. Research governance Part V. Money: 28. NHS financial flows 29. The contract 30. The QIPP agenda 31. The budget 32. Writing a business plan Part VI. NHS Structures: 33. NHS structure and organisation 34. Commissioning healthcare 35. External regulators 36. Treatment centres 37. Who does what – the Trust Board 38. Who does what – the executive et al Part VII. Operations: 39. Activity and targets 40. Clinical process re-design and lean thinking 41. Managing change Part VIII. Safety and Quality: 42. Patient safety 43. Recent disasters in healthcare in England 44. Litigation 45. Clinical governance 46. Risk management 47. Ensuring quality 48. Quality indicators 49. Patient feedback Part IX. Staff Issues: 50. Managing staff 51. Getting an employee in the organisation and starting work 52. Managing normal working 53. Job planning 54. Appraisals 55. Revalidation 56. Managing poor performance 57. Managing other problems 58. Measuring how well we manage staff 59. Managing stress 60. The sick doctor. |
Format | Paperback |
Publish Date | 17 Nov 2011 |