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Author | Muhammed Akunjee, Nazmul Akunjee, Shoaib Siddiqui, Ali Sameer Mallick |
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Table Of Content | Introduction & Basic Communication Skills. Breaking Bad News. Cross Cultural Communication. Apologising for Mistakes. Dealing with Complaints. Communicating with an Angry Patients. Explaining Medical Conditions. Explaining Medical Procedures. Intra-professional skills. English as a Foreign Language. Prejudices & Discrimination. Index. Appendix. |
Publish Date | 25 Jun 2010 |