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Author | Paul Bate, Peter Mendel, Glenn Robert |
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Table Of Content | The art, the science, and the sociology of improvement: San Diego Children's Hospital. Organisational and professional identity: crisis, tradition and quality at the Royal Devon and Exeter NHS Foundation Trust. Organisational learning and sustained improvement: the quality journey at Cedars-Sinai Medical Center, Los Angeles. Building a system of leadership for quality improvement: a Dutch hospital in pursuit of perfection. Smart socio-technical design in healthcare organisations: sustaining quality improvement at the Luther Midelfort Mayo Health System. Empowering quality: demonstration and democratisation at the Peterborough and Stamford Hospitals NHS Foundation Trust. Mobilizing for quality: the case of an HIV/AIDS treatment center in Albany, New York. A practitioners' codebook for the quality journey. Towards a process model of organizing for quality. Journey's end: epilogue and final reflections. |
Publish Date | 30 Nov 2007 |