By Daniel E. Epner, MD and Laura G. Meyer
For anyone who communicates directly with patients—the complete guide to handling emotionally charged conversations with the empathy vulnerable people deserve.
The Clinician’s Guide to Empathy helps readers approach tough conversations in a new, more effective way—by understanding and recognizing the emotion and perspective of the other person, and then communicating that recognition clearly and without fear. The authors define empathy on an operational level—rather than a theoretical, scientific, or conceptual level—and provide actionable advice medical professionals need to make empathy the central focus when it’s most appropriate. Much more than a guide to breaking bad news or a brief overview of all communication skills, The Clinician’s Guide to Empathy is a must-read for almost anyone connected to the healthcare industry.