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Author | Edited by Stephanie Kayden , Philip D. Anderson , Robert Freitas , Elke Platz |
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Table Of Content | Foreword Gautam G. Bodiwala Part I. Leadership Principles: 1. Leadership in emergency medicine Robert L. Freitas 2. Identifying and resolving conflict in the workplace Robert E. Suter and Jennifer R. Johnson 3. Leading change: an overview of three dominant strategies of change Andrew Schenkel 4. Building the leadership team Peter Cameron 5. Establishing the emergency department's role within the hospital Thomas Fleischmann 6. Strategies for clinical team building: the importance of teams in medicine Matthew M. Rice Part II. Management Principles: 7. Quality assurance in the emergency department Philip D. Anderson and J. Lawrence Mottley 8. Emergency department policies and procedures Kirsten Boyd 9. A framework for optimal emergency department risk management and patient safety Carrie Tibbles and Jock Hoffman 10. Emergency department staff development Thomas Fleischmann 11. Costs in emergency departments Matthias Brachmann 12. Human resource management Mary Leupold 13. Project management Lee A. Wallis, Leana S. Wen and Sebastian N. Walker 14. How higher patient, employee and physician satisfaction lead to better outcomes of care Christina Dempsey, Deirdre Mylod and Richard B. Siegrist, Jr 15. The leader's toolbox: things they didn't teach in nursing or medical school Robert L. Freitas Part III. Operational Principles: 16. Assessing your needs Manuel Hernandez 17. Emergency department design Michael P. Pietrzak and James Lennon 18. Informatics in the emergency department Steven Horng, John D. Halamka and Larry A. Nathanson 19. Triage systems Shelley Calder and Elke Platz 20. Staffing models Kirk Jensen, Dan Kirkpatrick and Thom Mayer 21. Emergency department practice guidelines and clinical pathways Jonathan A. Edlow 22. Observation units Christopher W. Baugh and J. Stephen Bohan 23. Optimizing patient flow through the emergency department Kirk Jensen and Jody Crane 24. Emergency department overcrowding Venkataraman Anantharaman and Puneet Seth 25. Practice management models in emergency medicine Robert E. Suter and Chet Schrader 26. Emergency nursing Shelley Calder and Kirsten Boyd Part IV. Special Topics: 27. Disaster operations management David Callaway 28. Working with the media Peter Brown 29. Special teams in the emergency department David Smith and Nadeem Qureshi 30. Interacting with prehospital systems Scott B. Murray 31. Emergency medicine in basic medical education Julie Welch and Cherri Hobgood 32. Emergency department outreach Meaghan Cussen 33. Planning for diversity Tasnim Khan Index. |
Format | Hardback |
Publish Date | 27 Nov 2014 |